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The success or failure of a placement is often related as much to the attention to the psychological and emotional aspects of the resident as to the physical and medical needs of the resident. The move to a facility either permanently or temporarily can be traumatic, overwhelming, and depressing. It is beneficial to have a professional available with the training and experience to help older adults solve these unique problems and deal with the emotional effects of these situations.
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| How is this paid for? |
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Billing for all residents who have third party payers including Medicare and private insurance or who are paying privately is handled from our offices. The facility has no involvement in billing and no financial obligation for these clients.
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| What do you do on your first contact with a resident? |
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We initially assess the resident based on the reason for referral. We talk to the resident, review the record, discuss concerns or issues with staff, and observe the resident if behavioral problems are an issue. If appropriate, we establish a diagnosis and develop a goal, an objective and a description of treatment which includes frequency of services and strategies for evaluation of progress. We discuss our findings with the resident and with staff if appropriate.
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| Can we reach you when we have a problem? |
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Yes. We carry pagers and post our numbers at each nurse's station. We welcome communication with staff and never see it as a bother or imposition. We prefer to intervene at the time of the problem rather than sometime later.
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| Do you work with families? |
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| We meet with families when they request this or when the client's best clinical interest indicates this need. All communication is handled responsibly and confidentially. Confidentiality is discussed at the first visit. |
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· Individual Counseling